Your privacy matters to Jamallta Films.

Information We Collect

• Contact details such as name, phone number, email address, and location.
• Event details such as date, venue, schedule, family contact person, and selected services.
• Booking and payment records needed to confirm and manage your project.
• Messages, references, shot preferences, and feedback shared through WhatsApp, email, phone, or forms.
• Basic website usage data such as browser type, device information, pages visited, and approximate location when analytics tools are active.
• Technical logs needed for website security, fraud prevention, debugging, and lawful business records.

How We Use Your Information

• To respond to enquiries and prepare quotations for photography, videography, albums, and editing work.
• To plan shoots, coordinate the team, manage timelines, and deliver final files.
• To process payments, maintain records, and handle client support.
• To improve our website, portfolio, communication, and service quality.
• To send service updates or promotional messages only when appropriate or with your consent.
• To comply with applicable Indian laws, tax/accounting duties, dispute handling, and lawful government or court requests.

Photos, Videos, and Creative Material

Wedding and event media can include personal images, voices, locations, family members, guests, rituals, and private moments. We handle this material with care and use it only for editing, delivery, archiving, support, and agreed portfolio use.

If you do not want selected photos or videos used in our website, social media, portfolio, or promotions, please tell us in writing before or after delivery.

Sharing, Storage, and Security

• We do not sell your personal information.
• We may share necessary details with trusted team members, editors, album vendors, delivery partners, payment providers, or technical service providers when required to complete your project.
• Client media and project files may be stored on studio systems, encrypted or access-controlled drives, cloud storage, delivery links, backups, and editing systems used for the booked service.
• Access to client information and media is limited to people who need it for enquiry handling, production, editing, delivery, accounts, support, security, or legal compliance.
• We use reasonable administrative and technical measures such as account access controls, limited sharing, device protection, and careful vendor selection to protect client data and media files.
• No internet transfer or storage system is completely risk-free, so absolute security cannot be guaranteed.

Storage Period and Deletion

• Enquiry details are kept only as long as needed for communication, follow-up, business records, or legal requirements.
• Booking, invoice, payment, and tax records may be retained for the period required by applicable Indian law and accounting practice.
• Edited deliverables and project media may be retained for backup, redelivery, dispute resolution, portfolio permission records, and future client support.
• Raw footage, project files, and backup copies may be deleted after delivery or after a practical archive period unless a separate written storage arrangement is agreed.
• When deletion is requested, we will take reasonable steps to delete or anonymise personal information, subject to legal, security, payment, tax, backup, or dispute-related requirements.

Cookies and Analytics

Our website may use cookies, local storage, service-worker cache, or third-party analytics to keep the website working, understand traffic, improve pages, remember basic preferences, and measure performance. You can block or delete cookies and site storage through your browser settings. Some website features may work differently if cookies, JavaScript, or browser storage are disabled.

AI Tools, Search Engines, and Crawlers

• Public website pages may be indexed by Google, Bing, search engines, and AI discovery tools according to our robots and AI crawler files.
• Private client information, admin pages, login areas, customer areas, employee areas, raw media, payment records, and unpublished project files are not intended for public crawling, indexing, or AI training.
• We may use editing, transcription, design, delivery, backup, or productivity tools that include automation or AI features when they are useful for service delivery. We do not intentionally use private client media for public AI model training.
• If a project is highly private or confidential, tell us in writing before sharing files so we can discuss additional handling limits.

Legal Basis and Government Requests

• For Indian clients and users, we aim to handle digital personal data consistently with applicable Indian privacy law, including the Digital Personal Data Protection Act, 2023 when it applies.
• We process information for consent-based communication, confirmed bookings, service delivery, legitimate business records, security, legal compliance, and dispute resolution.
• We may disclose information if required by law, court order, government authority, police request, tax/accounting requirement, or to protect our legal rights and safety.
• We will review such requests and share only what appears necessary or legally required in the circumstances.

Your Choices and Rights

• You may request access to personal information we hold about you.
• You may ask us to correct inaccurate details.
• You may request deletion of personal information, subject to legal, payment, project, or record-keeping requirements.
• You may opt out of promotional messages at any time.
• You may withdraw consent for optional processing such as portfolio or promotional use, but this will not affect processing already completed for booked services or lawful records.
• Parents or guardians may contact us about personal information or media relating to children or minors.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.